A few thoughts on the role of body language in communication. 
Terry Gordon – Learning Solutions Manager

Let’s face it, in the current crisis, we have all had to get used to communicating digitally and have
witnessed an explosion in the use of meeting apps like Zoom, Webex, Teams and digital learning
platforms. People who have steered clear of this technology before are realising that is it quite
easy to use and, in many situations, more efficient than face-to-face meetings. There are
suggestions that digital meetings will become the new normal, even when the crisis is over.
But can virtual interaction ever truly be a substitute for the real thing?

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