Alice Lord, Assistant Catering Manager, on hearing of our achievement of becoming finalists in the Venues Of Excellence Best Venue Catering Award said ‘I’m thrilled. We have recently started developing deeper relationships with our organisers as we recognise that to achieve a smooth catering service that teamwork isn’t just how our staff work together but how we interact and understand our customers. Having meaningful conversations, rather than a snatched chat is key to making the experience personal.